Solving complex problems using a strategic planning approach -- working backwards from the future


		Slide 27 of 54

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How does this help solve complex problems?

Complex problems can now be solved using a strategic approach, by starting at the need and strategic goal, and working backwards to the critical factors of the inputs to the system.

We first identify the critical factor in the strategic goal. In the pizza situation, this is the delivery time. In this case, it is the VARIANCE of the delivery time that is causing the problem.

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